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Orders FAQ

Returns and refunds

We strive to ensure the best experience for our customers. As this is a small business, returns are not applicable unless due to defects or issues from manufacturer [OEM IE Durock, Gateron, Cherry, Etc]. These issues are per case and only apply for significant issues that impede function or fall under insignificantly from described.

Wrong orders

If you recieved any errors such as incorrect or missing items with your order. Please contact us via support email @ customkbco@gmail.com and we will do our best to make it right.